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Take the time to look at all the resources we offer you, and explore your options to make our software your solution.

Whether you have a new hire or are bringing on an old pro, we can keep everybody up to date and up to speed with the latest information, tutorials, or tips and tricks to get the most out of your call center software.

Check out these tips for doing exactly that. In this free eBook, we help you determine which metrics to focus on to help your management team make important decisions about how to implement improvement and continue delivering top-quality customer experience.

Check out our library of videos that showcase the ChaseData cloud based predictive dialer, set-up and use, and how to deploy with Zoho integration. Blending delivers much better return on your cross-training and payroll investments. Watch this space for articles relevant to multiple industries and call center management. We have a lot of experience to share with you, plus tips and tricks that will help you to train your staff and give you a following of satisfied customers.

Read All Articles. Learn More. Predictive dialer, progressive dialer, and click to call outbound dialing. Interface with email, text, live chat, and social media. Integrate with the latest and greatest in productivity apps. Log and record calls. Manage call queues, routing, and escalation.

ChaseData keeps communication tools simple instead of overloading people with too many ways to access must-have information during calls. Instead of opening multiple windows, call center agents have access to everything embedded directly within the Agent APP.

They can focus on speaking with your customers instead of fumbling to find the answer. The reporting out of the box is strong, and they will customize reports as needed.

The support staff is very experienced and help us iron out the deployment challenges. Documentation is strong. It is very powerful and there are a number of ways to implement a solution. Take time to think your deployment through. We reached the limit of our vendors ability to adapt the solution to our growing business complexity.

And the technical support was non existant. Wayne, thank you very much for you review. We always appreciate working with you and if you ever need anything, don't hesitate to contact us. Michael from Family Insurance Guys. Industry: Insurance. Review Source. Great and affordable option for a windows user. Easy to configure and agent friendly, especially for some of my older agents who have a hard time navigating their way around a new platform.

Not a great source for MAC users or people who travel internationally. The server doesn't connect well internationally. I tried to connect in Dublin, Ireland and wouldn't work. Chase is the most powerful dialer on the market ,. Simply the best around and will continue to grow my Business with Chase. Chase has more power than most dialer platforms , better contact ratio also the admin side is the best I've seen , This software make it easy to work remotely and even easier in office.

Chase tech support is the best around very knowledgeable and helpful to tailor your needs. Campaigns are easy to setup and manage. We built our company using Chase and went from a small operation to a Multi Million Dollar company!!!!

More power , better platform and user friendly and also better pricing. Kenneth from ETourandTravel. Industry: Marketing and Advertising.



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